All Features

Everything your booking business needs

A complete, end-to-end booking platform. From the first click to the final payment — Booking SaaS Platform handles it all.

Online Booking & Scheduling

Give your customers a frictionless booking experience 24/7 with a full-featured scheduling engine.

Branded online booking page with your domain
One-step booking flow
Real-time slot availability with instant confirmation
Multi-booking in one session — book multiple services at once
Recurring appointment scheduling (daily, weekly, bi-weekly, monthly, annually)
Advance booking windows (min / max days ahead)
Service catalogue with descriptions, duration, and images
Booking link shortener and QR code generation
Embeddable booking widget for any website
Direct link per service for quick bookings
Multi-booking per slot (group/book multiple clients)
Dynamic time-slot generation based on staff availability
Buffer and break time configuration between appointments
Calendar view with daily, weekly, and monthly layouts
Subscription-based recurring bookings with auto-generation
Location-based booking with per-location pricing and availability

Services, Products & Categories

Build your complete service catalogue with flexible pricing, options, and intelligent forms.

Unlimited service categories with publish/unpublish controls
Products/services with base pricing, descriptions, duration, and images
Category-level questions with dynamic price modifiers (flat or percentage)
Product-level questions/answers with price modifiers
Answer-based dynamic pricing — prices change based on customer selections
Multi-select answers for multiple-choice questions
Custom option groups with option values and price modifiers
Required vs optional questions/options
Service packages and bundles (Plans)
Plan-level products with surcharges for specific services
Category-level and product-level image galleries
Location-based price overrides at product and category level
Price range calculation (min/max) based on options and answers
Service visibility and ordering controls
Product surcharge when bundled inside a plan/membership
Plan pricing with monthly and yearly billing cycles

Staff & Team Management

Manage your entire team from a single dashboard with granular control.

Staff profiles with photos, bios, and contact info
Per-staff individual weekly schedules
Staff time-off requests and approval workflows
Customer-selectable or auto-assigned staff based on availability
Role-based access with default Manager, Operator, Staff. Custom roles with granular permissions.
Staff-level service and price overrides
Performance dashboards per staff member
Staff calendar and daily agenda view
Staff categories for filtering and display on booking page
Break time and buffer time configuration per staff
Staff notifications for new and changed bookings
Two-way Google Calendar sync for any staff member
Staff-specific working hours and availability rules
Staff color coding on calendar

Payments & Revenue

Get paid online, automatically, with zero friction and full flexibility.

Stripe and PayPal payment integration
Full payment or pay later options
Recurring membership subscriptions (Stripe & PayPal)
Automated VAT/tax calculation with configurable rates
Discount codes and promotional pricing (percentage or fixed)
Coupon management with expiration dates
Revenue and payout tracking dashboards
Automated billing and invoice generation
Partial and full refund processing from the admin panel
PCI-DSS compliant secure payment handling
Price modifiers based on booking options, answers, and add-ons
Subscription billing portal for customers
Swap between monthly and yearly billing cycles
Proration handling on plan changes
Promotion code support in checkout

Reminders & Notifications

Reduce no-shows and keep everyone in the loop automatically.

Automated email reminders (customizable timing)
SMS reminder integration with configurable timing
Confirmation emails on booking, edit, and cancellation
Follow-up emails after appointments
Custom email templates with full HTML controls
Staff notification emails for new bookings and changes
Admin alerts for cancellations and rescheduling
Configurable sender name and reply-to address
Calendar invite attachments in emails
Webhook-based third-party notification push
Batched daily digest emails for staff
In-app notification center with read/unread status
Mark all notifications as read
Delete individual notifications

Customization, Forms & Dynamic Pricing

Tailor every part of the booking experience to your brand and business model.

Custom intake questions per category
Custom intake questions per product
Answer-based dynamic price modifiers — flat fee or percentage
Option-based price modifiers and add-ons
Automated quoting engine based on form answers and options
Required vs optional questions with conditional logic
Custom domain and white-label branding
CSS & color theme customization
Booking page language localization
Multiple landing page layouts to choose from
Service image galleries
Custom cancellation and rescheduling policies
Terms and conditions acceptance checkbox on booking
Manual translation management per locale

Customers & CRM

Build lasting relationships with a powerful customer management system.

Customer database with full profiles
Customer tags for segmentation and filtering
Private notes on customer profiles
Customer booking history with status and value
Total spent, average booking value, and bookings per customer
Customer portal — login, view bookings, manage profile
Customer self-cancel and reschedule from portal
OTP-based login (two-factor auth for customers)
Marketing consent tracking (GDPR-ready)
Send emails to customers directly from admin panel
Email preview before sending
Bulk customer import via CSV
Customer export to CSV with all metrics
Filter customers by tag, bookings, search
Sort customers by name, date, bookings count, total spent
Staff-scoped customer view (staff only sees their own customers)

Roles & Permissions

Granular access control so every team member sees only what they need.

Pre-built system roles: Manager, Operator, Receptionist, Staff
Custom roles with granular permissions
Create unlimited custom roles with custom permissions
Schedule, plans, customers, reports, settings, transactions permissions
Coupons, reviews, widget, layout, and translations permissions
Booking-level permissions: view, create, edit, delete, confirm, complete, cancel, export
Staff-level permissions: view, create, edit, deactivate, schedules, time-off
Product/category permissions: view, create, edit, delete, toggle publish
Per-user role assignments
System roles protected from editing or deletion
Role usage count — see how many users have each role

Reporting & Analytics

Data-driven insights to grow your business intelligently.

Real-time booking and revenue dashboards
Daily, weekly, and monthly booking trend charts
Staff and location performance comparison
Customer lifetime value and retention reports
Hourly heatmap of peak booking times
Service popularity and revenue attribution
Customizable date range filtering
Occupancy and utilization metrics
Automated weekly summary email digests
Total customers, new customers this month metrics
Average bookings per customer KPI tracking

Integrations & Extensibility

Connect your booking system with the tools you already use.

Embeddable booking widget with API key
Two-way Google Calendar sync for staff
Webhook system — push events to any URL on booking actions
Webhook events (booking created, updated, cancelled, completed)
Webhook delivery logs with status, attempts, and error tracking
Automatic webhook retry on failure
Stripe and PayPal payment gateway integration
SMS reminder integration
reCAPTCHA protection on booking and login forms
REST API for custom integrations
Calendar invite (.ics) attachments in emails

Settings & Configuration

Full control over every aspect of your booking business from one place.

General settings: business name, address, timezone, locale
Configurable tax rates per tenant
Payment gateway configuration (Stripe keys, PayPal credentials, mode)
Email configuration (SMTP, sender name, reply-to)
Notification settings — when and what to send
Security settings — reCAPTCHA keys, OTP toggle, Two-Factor Authentication
Booking policy configuration (cancellation, rescheduling rules)
Custom domain and white-label branding
Layout customization (colors, CSS, logo, favicon)
Multi-language translation editor in admin panel
Tenant-specific feature gating based on subscription plan
File upload and storage configuration
Trial period with automatic expiry

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